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Who has access to my keys?

Keeping your keys safe is of utmost importance to us. Key exchanges will only occur 1) in person; or 2) through the utilization of a “smart box,” similar to what is used by real estate [...]

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How does a live check-in work?

Guesthop will send one of our certified hoppers to await the arrival of your guest and walk them through the property. The hoppers will also relay any information that you specify to the guests.